Break Free from Hypocrite

You must try to understand that when I finished school I was as raw as raw could be. I had never travelled anywhere on my own, never purchased a train ticket, since like most kids my age I had only travelled with my parents or relatives and they made all the decisions. I had no experience of how to handle money (my knowledge being limited to spending the 50 paise or one rupee I would receive as pocket money now and then).

So while I had set my sights on travelling far and wide my parents wisely thought that I should begin by learning to manage on my own within Goa itself. It was also the rainy season and travelling around the country would be much more difficult they explained.

So I started out by helping at an aquarium shop in Mapusa, the town nearest my village. The proprietor of the shop is Ashok D'Cruz, a college friend of my father's. I must tell you about Ashok. He is no ordinary businessman: keeping fish is a passion with him. He is far more interested in chatting with his customers about fish than making money selling them. I have never seen him forcing any of his customers to buy from his stock of aquarium fish.

In fact, it was Ashok who introduced me to the amazing world of aquarium fish way back when I was just nine and studying in Class V. Under his guidance then, I experimented with breeding guppies, platties and mollies, fairly simple types of fish to breed. However, it was a matter of great excitement for me at that time to be successful in my experiments and Ashok was generous enough to even buy back from me the baby fish I reared just to encourage me. Later I developed sufficient confidence to experiment with and breed more difficult types of fish, like Siamese Fighting Fish and Blue Guramies-all under the expert tutelage of Ashok.

So it was to Ashok's shop that I went every morning at 9.00 a.m., speeding on my bicycle to be on time. I would stay there until lunch time, a regular hands on, doing whatever I was asked to do.

Ashok's shop is not very large. It is a two-roomed shop on the ground floor of the Gomes Catao complex. It has a display section in front and a store room at the back. The showroom has about twenty fish tanks on display with a variety of fish that Ashok purchases mainly from Mumbai. Each tank stores a particular species of fish. Ashok's shop is located away from the main market area so he does not have the advantage of casual customers dropping by. However Ashok has his regular customers and there are always at least twenty to thirty customers daily.

During my first few days at his shop, my work was only to watch the tanks, clean those which were dirty, remove the dead fish and do some other small jobs. I also fed the fish and treated the wounded and diseased fish. Sometimes, I also attended to customers. Gradually, I began to accompany Ashok on his rounds to various places.

A gentleman in Moira wanted to set up an aquarium at his home. He had a tank. He also had definite ideas about how he wanted it to finally look and Ashok was called to see how it could all be done. The man sent his car for us. At his house we discussed the location of the tank, lighting arrangements, the water filters, the kind and quantity of fish he would like to have, and maintenance. After we were fully satisfied that we had everything right and had noted down his requirements, we returned to Mapusa. Later he came for the material which we kept ready for him.

Another time I accompanied Ashok to a client's office to put a pair of Dwarf Guramies in the fish tank and to fix a picture as a backdrop for the tank. On such visits I watched care fully what Ashok did and soon enough Ashok started sending me on my own to visit some of his clients who had small or simple problems.

I went to clients to fix aquarium equipment such as air pumps and filters, to fix toys in the tanks, to check fish for diseases or if there was a sudden crisis such as fish dying in numbers, or if a client wished to add more fish to his collection. I was sent to collect overdue payments or simply to enquire the aquariums were doing. Sometimes I went on my own to visit some of the places where we had set up tanks and enjoyed watching the fish swimming happily in their new homes.

One day my employer decided to send me as a spy to find out the prices of fish and fish food at a competitive fish shop. I tried to behave like a casual customer and walked coolly into the competitor's shop and gradually began to ask the prices of fish and fish food. After I had found out what was needed I bought a pair of cheap Black Mollies from his shop just to show him that I was a genuine customer. From the information I got, we found Ashok's to be comparatively cheaper than the competitor.

During this period I improved my knowledge about aquarium fish tremendously. This was mainly due to two things. Firstly, I had spent a lot of time observing the fish at Ashok's shop and getting practical experience from the places we visited. Secondly, I had been reading the fish books that my father bought for me as a gift for getting a distinction in my SSC exam. The books were quite expensive but well worth the cost. Being able to get theoretical knowledge and practical experience at the same time gave me a lot of confidence with regard to aquarium fish.

One of the important highlights of my experience at Ashok's was learning to make fish tanks. Ashok told me that since we were going through a slack period, he would teach me how to make fish tanks. I had to start from basics which meant purchasing glass for six tanks, having the glass pieces cut to specifications and then having the pieces delivered at the shop without a scratch.

I had accompanied Ashok on several occasions earlier to the glass shop and watched as he ordered glass explaining his requirements, or having a piece re-cut because it was done wrongly. In fact, I had been sent often to the glass shop for small purchases so I was fairly familiar with the owner and the procedures. Ashok had even taught me how to calculate the price of glass. Still it was a new experience for me when Ashok handed me some money and gave me general directions on what to do and I was on my own.

I managed to purchase the glass and also to get it cut to size. So far, so good. Now came the difficult part of transporting the glass pieces to the shop. I wondered whether I should get a rickshaw for the purpose but was a little hesitant since I hadn't checked what it would cost for the trip, short though it would be. While I was trying to make up my mind by testing the package for its weight, the shopkeeper assured me that I would be able to handcarry the glass to Ashok's shop, which is what I finally did.

I started out. In the beginning, it was no problem. However, the package grew heavier and heavier as I trudged up the road to Ashok's shop with rickshaws, taxis and motorcycles honking away on all sides. Even before I reached my destination I doubted the wisdom of my actions for I was tired and my arms ached but I dared not put down the glass simply because it was glass. When I finally reached the shop I heaved a sigh of relief that the glass was intact. Ashok was horrified at my decision and understandably very angry too for as he explained to me should I have had an accident on the way the consequences would have been disastrous and he was after all responsible for me! I truly learnt an important lesson that day.

Learning to make an aquarium tank is great fun. One has to first plan the size of the tank. For this one must first decide on the length of the tank. After that, the height and the breadth are to be proportionately calculated. The sides of the glass are held together with silicone, which is a glue, and which feels like rubber when it hardens. Silicone does not dissolve in water. The tricky part is being able to apply the silicone only to the edges of the glass and not letting your sticky fingers touch any other portions of the glass. Otherwise, the glass will look dirty, for the silicone marks will stay like a fingerprint on the glass forever. After the tank is resealed on the inside with silicone (to give double protection), it is left for a day to dry. The next day it is tested by filling with water and if all is well the tank is ready for sale and can be delivered to the customer.

After I was taught how to do the first tank, I started helping with the rest. I recall how once by mistake I stuck the glass upside down. "There's something fishy about the looks of this tank," said Ashok. When he realized what my mistake was, he very nearly put me into the tank!

My first opportunity at testing my skills at finding out the reasons for "fish dying in an aquarium" (the most common complaint from customers) came when the manager of Hotel Osborne in Calangute asked Ashok to come and examine their aquarium on the hotel premises. The fish were dying, he said. The owner of the hotel was a very good customer of Ashok's and so Ashok was keen to solve the problem. However as he could not go himself that day and did not wish to delay matters, he decided to send me instead. He gave me the manager's visiting card, directions to the hotel, some fish medicines and a pump to install in place of the old one which was defective and I was on my own. I was proud and happy that Ashok felt confident to entrust me with such an important job.

I left in the evening for the hotel. I found it with no problem at all. It was a large hotel with lovely lawns and a swimming pool. I walked into the hotel proudly, with my head held high, and tried to act as if I were a very experienced fish doctor. I went and met the manager. He told me which fish had died. I searched for symptoms of disease but found none. I then realised that the problem was very simple and one that is very common: a case of overfeeding. Fish require food in proportion to their size but often people put more food than necessary into the tank. The extra food makes the water cloudy and polluted and this causes the fish to die.

I cleaned the tanks, replaced the pump, checked the filters and showed the hotel staff how to feed the fish. I even managed to do some sales work by selling them some fish medicines which they could keep as standby and made a bill for them on the bill book that Ashok had given me. They seemed satisfied with my work and made me a cup of tea, which I didn't drink because I don't drink tea. After I had finished I couldn't wait to tell Ashok about my experience.